Showing posts with label service centre. Show all posts
Showing posts with label service centre. Show all posts

Sunday, 16 June 2013

No ASUS Service on Thai Eastern Seaboard

I've posted before about the there being no Asus Service Centre in Pattaya well the reality is, there's no Asus service centre on the Eastern Seaboard.

I phoned ASUS Bangkok for details of their nearest service centre to Pattaya and I was told it was in Tukcom Chonburi. I drove out to Chonburi and went to the Asus Centre. They didn't even look at my Transformer, they just took me across the isle to a 'Mr Fix-It' type shop. Mr Fix-It did at least look at my Transformer, from the outside, but could do little more given I'd forgotten the charger. He did say I could go to any 'Mr Fix it' in Tukcom Pattaya but they'd want Bt3,500/- to do the repair, in Chonburi, I could get the repair done for Bt2,000. Ridiculous thought I, how could they set a price without knowing the parts needed or labour involved. You can start laughing now.


I took my Asus Transformer in to a Pattaya Tukcom 'Mr Fix It' yesterday and he phoned me today to say it would cost Bt3,500/- to repair..... FFS, do I have mug tattooed on my forehead, (answers only from people who don't know me.)

At least I now know it can be repaired, I think, so I might just open up the sucker myself and have a prod around.......


Thursday, 9 May 2013

In the market for tablets, notebooks in Pattaya. Proceed with caution.


If you are based in Pattaya and in the market for tablets, notebooks or the like, a word of caution.

I have an Asus Transformer tab and dropped the bloody thing so the screen has gone blank. Wattana, (in Tukcom and opposite Foodland), repaired it for me before so I went there again. Turns out they no longer represent Asus so they turned me away. Not surprised cause the only time I dealt with Wattana they were crap.






I had to phone Asus Bangkok to find out where I could get the Transformer serviced in Pattaya. The Asus lady told me to go to 1st Floor, Tukcom, to A.C. Media. I did so today and after 30mins of searching for A.C. I gave up. I re-phoned Asus Bangkok to check the details I'd been given and a guy told me, "not Tukcom Pattaya, Tukcom Chonburi". Arghhhhhhhh.

To the point of the post. If you buy Asus, there is no local service centre.